Stames integrates seamlessly with your website contact form or with other apps/channels and converts message details into requests.
The Stames API gives developers the tools to handle form requests, passing and formatting data into message body & sending data to workspaces.
Stames effectively tracks the time spent on each step of the solution process, simplifying various complex and time-consuming day-to-day processes.
Delegate tasks to your team, and entrust them with the responsibility of resolving customer requests according to their department and expertise.
Gather valuable feedback from customers on each resolved request and provide them access to a self-service portal for accessing support services.
Stames sends notifications and reminders to both Admin & staff user types connected to / via email and SMS. Never keep a customer waiting ever again.
Enhance your customer relationships by creating company profiles for each of your client companies and linking their staff accounts to profiles.
Stames empowers businesses to provide assistance for assets by populating sites and locations, enabling users to effortlessly submit requests.
Easily connect your Facebook business page to your Stames 360 account to send and receive customer messages.
Send and receive customer messages via Instagram by connecting your Instagram business page to Stames 360.
Connect your team to your customers on Twitter by empowering them with the tools to send and receieve messages.
Solve customers issues and manage all conversations between your team and your customers on Whatsapp using Stames 360.
Send outgoing messages from your team, notifications to customers and reminders by connnecting your business email to Stames 360.
Empower and equip your sales and customer service/support teams with real-time sales data by integrating Stames 360 with Paystack.
Solve customers issues faster by embedding our floating contact call-to-action or the one-click web widget into web pages.
Easily embed our simple contact form into your web page to capture customer data & manage all conversations within Stames 360.
Easily connect your business email to Stames 360 to receive inbound emails including attachments via Postmark Inbound Mail system.
Send event notifications & request reminders via SMS by connecting your Twilio account to your Stames 360 workspace.
Send event notifications & request reminders via SMS by connecting your mNotify account to your Stames 360 workspace.
Send event notifications & request reminders via SMS by connecting your Hubtel account to your Stames 360 workspace.
Stames doesn’t just help you manage customer relationships — it transforms them. Enjoy a 60% reduction in churn, a 40% boost in operational efficiency, and up to 50% faster sales growth. With Stames 360, every message becomes a measurable advantage, ensuring your business is always one step ahead in a fast-moving market.
With Stames, delegation doesn’t mean losing control. Our “Trust but Verify” system gives managers full visibility into team actions while empowering them to assign responsibilities freely. The result? A culture of trust with built-in accountability — so nothing slips through the cracks.
Never lose sight of a customer issue again. Stames 360 allows you to track requests, complaints, feedback, and orders from a single interface. Real-time updates and comprehensive history logs ensure you’re in control of every step — from first contact to final resolution.
Stames gives you the power to decentralize operations — let each branch, office, or department work independently — while still keeping everything connected under one system. This ensures every team can serve their customers in a way that fits their local needs, and you stay in control of the big picture.
Whether it’s following up on a client or resolving an issue, Stames lets your team chat, assign tasks, and collaborate in real time — so no request is ever lost or forgotten. Even if someone is unavailable, others can jump in and pick up right where they left off. It’s smooth teamwork that keeps the customer experience flowing.
Behind every smooth customer experience is a system that just works — and that’s where the Stames API shines. Designed for developers, the Stames API gives you powerful access to integrate customer data, service requests, and messages into your own apps or platforms. Whether you’re building web or mobile tools, or want to customize how your business interacts with leads, the API helps you do more — faster and smarter. No silos, no limits — just one connected experience from first contact to resolution.
Give your customers the power to help themselves. From tracking requests and resolving common issues to accessing reports and managing service tickets, our self-service portals put control in your customers’ hands — while reducing your team’s workload. It’s convenience for them and efficiency for you, all rolled into one.
Never lose sight of what belongs to whom. With Stames, you can manage all your company and client assets from one place.
Create company profiles for all your client businesses and connect their team to their respective company profile to help them report issues or follow up on issues raised.
Add & manage sites & locations for all your client assets. This makes it easier for your client team to report issues related to an asset at a specific site & location.