Stames integrates seamlessly with your website contact form or with other apps/channels and converts message details into requests.
The Stames API gives developers the tools to handle form requests, passing and formatting data into message body & sending data to workspaces.
Stames effectively tracks the time spent on each step of the solution process, simplifying various complex and time-consuming day-to-day processes.
Delegate tasks to your team, and entrust them with the responsibility of resolving customer requests according to their department and expertise.
Gather valuable feedback from customers on each resolved request and provide them access to a self-service portal for accessing support services.
Stames sends notifications and reminders to both Admin & staff user types connected to / via email and SMS. Never keep a customer waiting ever again.
Enhance your customer relationships by creating company profiles for each of your client companies and linking their staff accounts to profiles.
Stames empowers businesses to provide assistance for assets by populating sites and locations, enabling users to effortlessly submit requests.
Easily connect your Facebook business page to your Stames 360 account to send and receive customer messages.
Send and receive customer messages via Instagram by connecting your Instagram business page to Stames 360.
Connect your team to your customers on Twitter by empowering them with the tools to send and receieve messages.
Solve customers issues and manage all conversations between your team and your customers on Whatsapp using Stames 360.
Send outgoing messages from your team, notifications to customers and reminders by connnecting your business email to Stames 360.
Empower and equip your sales and customer service/support teams with real-time sales data by integrating Stames 360 with Paystack.
Solve customers issues faster by embedding our floating contact call-to-action or the one-click web widget into web pages.
Easily embed our simple contact form into your web page to capture customer data & manage all conversations within Stames 360.
Easily connect your business email to Stames 360 to receive inbound emails including attachments via Postmark Inbound Mail system.
Send event notifications & request reminders via SMS by connecting your Twilio account to your Stames 360 workspace.
Send event notifications & request reminders via SMS by connecting your mNotify account to your Stames 360 workspace.
Send event notifications & request reminders via SMS by connecting your Hubtel account to your Stames 360 workspace.
Our platform not only deepens customer relationships but also drives a 60% reduction in churn, boosts operational efficiency by 40%, and accelerates sales growth by 50%. With Stames 360, your business isn't just managing interactions—it's optimizing every touchpoint for success, ensuring that you stay ahead in an increasingly competitive market.
By implementing a "Trust but Verify" approach, Stames empowers you to confidently delegate tasks while maintaining full visibility over your team's actions. This transparency ensures that nothing falls through the cracks, leading to more consistent results and higher productivity.
Stames 360 provides a comprehensive platform to monitor and track customer issues, complaints, feedback, requests, orders etc effectively. Gain real-time visibility into customer interactions, and oversee the entire process from start to finish.
Stames 360 allows businesses to create multiple workspaces for local teams or branches thereby decentralizing any service operations whilst at the same time centralizing data management for administrators across the entire organization.
Stames 360 allows team members to message & collaborate on resolving customer issues. This makes it easy for teams to resolve issues even if the team member assigned to that request is indisposed.
The Stames API provides developers with the necessary tools to make POST & GET requests. Easily integrate Stames into user-based web and mobile apps or customize your customer experience with the Stames API.
Empower customers to request services, find information, and register and resolve issues via self-service portals. From simple administrative functions such as resetting passwords and reporting incidents, to generating reports & tracking resolutions progress, self-service portals add significant value to business operations.
Add & manage your company & client assets. Create company profiles & assign the assets to multiple or specific profiles.
Create company profiles for all your client businesses and connect their team to their respective company profile to help them submit & follow up on issues raised.
Add & manage sites & locations for all your client assets. This makes it easier for your client team to report issues related to an asset at a specific site & location.